1 to 4 of 4 Temporary Conflict Resolution Jobs

the Trust's Complaints team.Leading a team of established Complaints Investigators and Advisors, the post holder will be responsible for ensuring timely investigation and resolution of formal complaints received, consistently delivering a quality service as an integral part of the Trust's commitment to improving patient experience and services … accordance with the Trust's core values and Policies & Procedures. We are looking for a candidate with knowledge and practical experience of complaints/resolution management and its processes, together with a proven understanding of conflict resolution, mediation, and negotiation in the context of complaints management and … details, please contact: Shafia Ghaus on (01923) 217740 Main duties of the job The post holder will oversee and manage all aspects of Complaints resolution, in line with the NHS and Trusts Complaints Policy and in accordance with the Trust's core values. To proactively appraise and triage all more »

systems Experience of Microsoft Office products Working knowledge within the General Data Protection Regulations 2018 Team Working Desirable Previous NHS administration experience Experience of conflict resolution Skills Essential Good Organisational skills Ability to prioritise own workload Team working Knowledge of clinical pathways Ability to communicate effectively using a more »

senior pharmacy and medical staff, the MDT team and management. Ability to work with the colleagues as part of a team Ability to resolve conflict Ability to monitor service provision and use performance indicators pro-actively Demonstrate analytical and reasoning skills Other attributes Essential Flexibility with regard to changes more »

Specialist knowledge acquired through specialist courses and/or significant formal training in a relevant field. Evidence of continual learning/professional development. Desirable Conflict resolution/mediation training. Associate member CIPD. Management qualification. Experience Essential Significant experience of working as a People professional. Experience of working in more »