Service Desk Analyst
Corsham, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Context
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯
Employment Type: Temporary, Work From Home
Salary: £28,000
Posted: