application, system, and process changes that enable consolidation and migration. Own current-to-future state analysis, producing process maps, sequence/flow diagrams, integration swim lanes, and standardised workflows (MSVisio or equivalent). Define detailed, testable requirements (e.g., user stories, acceptance criteria, BDD) to support solution design, build, test, and deployment for integrations and migrations. Establish … improvement, requirements elicitation (interviews, workshops), requirements management, and business/system modelling. Advanced documentation skills: BRDs, user stories, acceptance criteria, process maps, data dictionaries, integration specifications; advanced proficiency with MSVisio (or similar), Excel, PowerPoint, and Word. Ability to articulate and communicate complex technical and process concepts clearly to both technical and non-technical audiences; exceptional attention More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Michael Page
training in business analysis and process improvement methodologies (e.g. Lean, Six Sigma). Understands key principles of data protection and information governance. Adept at using visualisation tools (e.g. Visio) and requirement documentation techniques (e.g. user stories). Job Offer Salary of up to 45,000 12 month fixed term contract Hybrid and flexible working 27 days annual leave More ❯
ITIL v4 frameworks and service management tools such as ServiceNow. Strong documentation, process design, and stakeholder engagement skills. Profile ITIL v4. Project management certification. Proficiency in tools like Visio & SharePoint for service documentation and process mapping. Background in enterprise architecture or solution design. Experience working with Japanese or Asian financial institutions is a plus. Knowledge of DORA (Digital More ❯
Gloucestershire Health and Care NHS Foundation Trust
support Compiling weekly/monthly/Yearly update content to share with the wider IT Team Minutes of sessions/follow up correspondence IT Knowledge base content/checks MS Forms Feedback forms Liaise with users to arrange support sessions for Digital Instructors Send relevant follow up guidance Phone cover for Digital general queries Typing up of documentation and … support Compiling weekly/monthly/Yearly update content to share with the wider IT Team Minutes of sessions/follow up correspondence IT Knowledge base content/checks MS Forms Feedback forms Liaise with users to arrange support sessions for Digital Instructors Send relevant follow up guidance Phone cover for Digital general queries Typing up of documentation and … Awareness of ITIL Service Management Length and/or Nature of Experience Essential Evidence of experience in an admin role. Working knowledge of the M365 Suite (including Outlook, Exchange, MS Teams, Visio, Excel, Word, PowerPoint, Dragon Medical One). Knowledge of future MS products and licensing models associated would be an advantage. Working knowledge of Digital More ❯
Job summary Join us as a Senior Project Manager and help deliver a pivotal digital transformation within NHS Blood and Transplant (NHSBT). Youll help drive the digitisation and modernisation of a key service for our blood and plasma donors More ❯