Service Desk Analyst
- Hiring Organisation
- Gloucestershire Health and Care NHS Foundation Trust
- Location
- Brockworth, Glos, United Kingdom
- Employment Type
- Fixed-Term
- Salary
- £27485.00 - £30162.00 a year
ITSM self-service portal, and remote access tools. The role will have a focus on supporting colleagues as the organisation migrates from a local Microsoft 365 email tenant to the NHS central tenant. The support service provides a customer facing service to resolve customers' day to day technology queries … general level of education particularly in English and Mathematics Knowledge of customer service management methodologies (e.g. ITIL) Desirable Experience of working within the NHS Microsoft Qualifications Experience Essential Evidence of experience in a similar role, together with relevant experience in IT support, project tools and environments Desirable Awareness ...