3 of 3 Remote/Hybrid Temporary Microsoft 365 Jobs

service desk queries, logging and triaging tickets iin line with SLAs Provide first-line support for day-to-day issues including password resets, Microsoft 365 applications, and basic hardware/software troubleshooting Assist with the preparation, build, and deployment of laptops as part of a major refresh … SucceedTo be successful in this role, you must have: Proven experience in a Service Desk/1st Line Support environment Strong practical knowledge of Microsoft 365, Windows 10/11 Experience with laptop builds or deployment activity - exposure to Intune/Autopilot is beneficial Excellent communication, triage ...

With significant investment in technology and people, this role offers excellent experience in a modernising IT environment. Key Skills & Experience: Windows 11 support Office 365/Microsoft 365 administration Active Directory/Entra access management Microsoft Exchange/email troubleshooting Service Desk/ticketing … systems experience Remote support tools Printer setup and troubleshooting Basic network troubleshooting (e.g. switches, Wi-Fi, Meraki) Nice to haves: Microsoft Dynamics support experience Telephony systems (Mitel, Avaya or similar) ITIL knowledge or certification You should have at least 2 years' experience working in an IT Service Desk ...

vendor management relationship and ensure SLAs are met Oversee daily IT support, onboarding/offboarding & device management Own key SaaS platforms (M365, Azure AD, HRIS, Salesforce, Slack/Jira/Confluence, financial systems) Maintain strong security, controls, and compliance standards Deliver clear, pragmatic IT leadership and short-term roadmap improvements ...