set of applications and hardware to resolve incidents for end users both over the phone and in person. It is expected that candidates will have excellent working knowledge of Microsoft desktop applications and end user device hardware, along with infrastructure knowledge such as Active Directory, Cisco networking (switches, Wi-Fi), Cisco Voice etc. Working as part of an integrated … participate in the support of IT systems and projects having a detailed knowledge of systems and infrastructure required to diagnose and resolve complex integrated service issues, such as: o Microsoft operating systems and applications, configuration of network printers, endpoint updates issues, infrastructure installations, WIFI & Wireless access point installs, complex hardware and software installs, Anti-Virus Support, Cabinet patching, clinical … in testing of IM&T systems proposed for use within the team or wider organisation as required Act as a specialist in a range of IT software such as Microsoft Windows, Microsoft Office, Anti-Virus products and clinical applications. The role is required act independently within appropriate policies, procedures and guidelines, deciding when it is necessary to refer More ❯
Ability to prioritize, manage workloads, and meet deadlines. Excellent interpersonal and communication skills. Experience with API management and middleware systems. Systems analysis, business process mapping, and innovative problem solving. Microsoft certifications and ITIL foundation desirable. Familiarity with web technologies (HTML, JavaScript), and scripting (VBA, VBScript More ❯
Excellent communication skills and ability to work collaboratively with cross-functional teams. Attention to detail and the ability to work in a fast-paced environment. Relevant certifications (e.g., ITIL, Microsoft Certified Solutions Expert) would be advantageous. This temporary position offers a 6 month initial contract with very likely extensions. The working pattern is full-time, providing you with an More ❯
NHS South Central and West Commissioning Support Unit
equivalent, particularly in English, Mathematics & IT NVQ level 3 plus (or equivalent) in IT, Information Systems, related subject, or substantial experience in a relevant role Knowledge & Experience Essential Relevant Microsoft Accreditation, or equivalent computer qualification of NVQ level 3, or substantial relevant experience Evidence of continuing professional development Evidence of general knowledge and experience in supporting hardware, operating systems More ❯
Gloucestershire Health and Care NHS Foundation Trust
purpose. Ensure successful User Experience (UX) integrations of various products, tools and services implemented across the wider GHC Digital Services Team. Specifying, recommending and advising on the use of Microsoft applications, providing suitable documentation and demonstrations, whilst supporting the important balance between a secure and innovative organisation. Specifying and advising on the purchase and installation of new digital technologies … will support users to work seamlessly. Conduct robust user testing processes and report results to the wider department and organisation where required. The development of reporting and analytics using Microsoft SQL server or another recognised database technologies and database manipulation language. Oversee the setup, growth and ongoing management of the Digital Champions programme and network. Implement user led experience … by his/her senior managers. Person Specification Qualifications and experience Essential Educated to a Degree Level/Equivalent Experience Relevant Specialist knowledge of Digital Development ITIL Foundation certified Microsoft 365 Certified: MS-900 Fundamentals Desirable Experience of working in the NHS Length of experience Essential Significant experience in a similar role, together with relevant experience and evidence in More ❯