Were seeking a proactive Field Server IT Technician to support clients in Plymouth and the surrounding areas. This is a great opportunity for someone who enjoys combining technical problem-solving with field-based customer support. Key Responsibilities Install, configure, and More ❯
the Trust, adhering to established standards and procedures. The department operates in alignment with ITIL standards. The successful candidate should possess strong expertise in Microsoft systems and related technologies, including helpdesk applications, endpoint management solutions, and mobile device management (MDM). This role requires a collaborative team player with … in an IT environment using a recognised Helpdesk system with a strong customer focus and shown team player experience An in-depth Knowledge of Microsoft Systems with accreditation experience of working in an IT environment. Excellent knowledge of Hardware and software problem solving Ability to use own judgement when More ❯
iPad phones, tablets, and printers. Ability to apply theoretical knowledge to diagnose and resolve non-routine or complex IT faults. An excellent understanding of Microsoft Desktop Operating systems and applications including 365 technologies. Possess a clear understanding of IT Service Delivery and the timescales surrounding the resolution of raised … issues. Desirable Microsoft Certified Desktop Support Technician. ITIL V4 Foundation. CompTIA A+. Knowledge of the use of information systems within the NHS. Knowledge of IT Systems such as SCCM and Antivirus solutions. Knowledge of IT policies and procedures including IT security and disaster recovery. ITSM tools e.g Ivanti Experience … under pressure. Ability to work well within a team, but able to work on own initiative and manage own time effectively. Desirable Exposure to Microsoft Service Packs and Updates, Version control etc. Exposure to LAN networking protocols e.g., TCP/IP. Knowledge of Imaging software and techniques such SCCM More ❯