also help identify ways to improve efficiency and deliver excellent service. You'll need at least one year of IT support experience and a foundation knowledge of Windows OS, Microsoft 365, Windows Server, networking (TCP/IP, DNS, DHCP), and Microsoft Intune. Previous experience in financial services is a bonus, but not essential. If you're a team More ❯
Employment Type: Temporary
Salary: £25,000 - £28,000 per annum, Pro-rata, Inc benefits
cloud infrastructure and enterprise systems. Key Responsibilities: Deliver 2nd line support across desktop, infrastructure, and cloud environments Support and manage Azure services (Azure AD, virtual machines, storage, backup) Administer Microsoft 365 , including Intune and Autopilot Troubleshoot and resolve issues with hardware, software, and network systems Assist with ERP system support (Dynamics AX preferred) Work closely with colleagues … resolution of tickets What We’re Looking For: Proven experience in a 2nd Line Support or similar technical role Strong hands-on knowledge of Azure cloud services Familiarity with Microsoft 365 and endpoint management tools Experience supporting ERP systems, ideally Dynamics AX Excellent troubleshooting skills across infrastructure, desktop, and cloud Confident communicator able to support users across multiple international More ❯
PH, 36 hours per week. Inside IR35 (VIA Umbrella) At least one year's experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune. Experience of working in a technically complex IT environment. Experience of working within a Managed Services Provider environment (MSP) Able More ❯
the creation and maintenance of knowledge base articles and documentation for common issues. Previous experience on a Tech Bar/Walk-up Support service Experience in handling Incidents & Requests MicrosoftWindows technical support experience Good knowledge of Windows 10/11 and Office 365 Suite Competent in using and supporting Microsoft Teams Able to support of mobile technologies … Apple and Android Familiar with building, configuring, and troubleshooting desktops and laptops Understanding of Azure, Autopilot, and Intune to deploy software to devices Experience using BMC Helix to log and update tickets Any previous support experience with Apple Macs would also be beneficial More ❯
VoIP systems, managed printing solutions (including basic printer maintenance), is expected.* Familiarity with centralised management/MDM tools for operating system configuration/administration (e.g., JAMF Pro or Intune) is important for this position.* Ability to follow written documentation accurately when performing tasks or adhering to established procedures is required.* Exhibit leadership qualities by guiding less experienced technicians More ❯
