5 of 5 Temporary Proactive Monitoring Jobs

technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are More ❯

customer support for both desktop and business applications across the group. This will include; Logging, managing and ownership of incidents and requests, regular written and verbal communication with customers, proactive monitoring of incidents and requests contributing to the development and management of the Knowledge Base and liaising with suppliers, service groups and customers to ensure that agreed service More ❯

project and programme meetings, including scheduling, preparing agendas, writing accurate minutes and actions and tracking actions. To proactively monitor project actions and progress, including appropriate escalations, or where possible, proactive resolution of issues. You will ideally be - Organised individual with good attention to detail for reporting and planning co-ordination Comfortable and competent to communicate, support and co-ordinate More ❯

Our client is seeking a 3rd Line Service Desk Technician to join them on a Temporary basis starting immediately. You will be responsible for providing technical support and managing the infrastructure and security requirements for customers, handling a variety of More ❯

IT Support Technician (Education sector) - IMMEDIATE START AVAILABLE Stonehouse 1 month temporary contract (ongoing beyond this) to cover permanent recruitment process (potential to be considered for this too) Working hours are 8.30am 5pm Monday to Friday (37.5 hours per week More ❯