support services and management by: Providing second-line mobile site engineering support, dealing with complex technical issues and requests as required, through to resolution, ensuring the department meets ServiceLevelAgreement targets. Assisting with software and hardware installations either through support or managed pieces of work. Enable the departments ITIL processes, providing professional guidance and execution of Incident Management and More ❯
flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets (PPT), prioritise workloads against demand to meet our ServiceLevel Agreements (SLA) with our customers and have excellent communication skills. 37.5 Hours per week Competitive salary Main Responsibilities Checking devices against repair order details ie model, build, serial number and asset number More ❯
smooth workflow and meet targets. Perform boxing and unboxing of IT equipment as part of the configuration process. Support pallet movement and work planning activities. Work efficiently to meet SLA targets and productivity goals. About You Strong written and verbal communication skills. Background in IT or technical support. Essential: Data input experience and high attention to detail. Flexible and able More ❯
smooth workflow and meet targets. Perform boxing and unboxing of IT equipment as part of the configuration process. Support pallet movement and work planning activities. Work efficiently to meet SLA targets and productivity goals. About You Strong written and verbal communication skills. Background in IT or technical support. Essential: Data input experience and high attention to detail. Flexible and able More ❯
before taking their next career step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their work. The role involves supporting More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Morgan Philips Specialist Recruitment
ensuring consistent tracking of milestones, risks, actions and deliverables.2) Reporting & Analytics: Create and manage dashboards and status reports using tools like KeyedIn, Power BI and Excel. Provide insights through SLA/KPI tracking and variance analysis.3) Resource Management: Coordinate on-boarding/off-boarding and maintain resource allocation schedules.4) Quality Management: Provide guidance and support to project managers and teams More ❯
We are seeking an IT Support Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will More ❯
Feltwell, Thetford, Norfolk, England, United Kingdom
Reed
We are seeking an IT Support Technician to contribute to the provision of customer-focused, cost-effective IT support services, supporting students, teaching, and administrative staff. The successful candidate will be responsible for maintaining effective service delivery standards and will More ❯
of schedule the worker need to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement/Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment You are the candidate Good written and verbal communication skills. IT background Data input experience is essential Flexibility to react to … demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills. Knowledge of I.T componentry. Accuracy and attention to detail. IND/LET More ❯
of schedule the worker need to communicate this with Supervisors/TLs to decide on appropriate actions Pallet Movement/Work Planning Ability to work to driven targets and SLA and time management skills. Boxing and Unboxing IT equipment You are the candidate Good written and verbal communication skills. IT background Data input experience is essential Flexibility to react to … demand on short notice. Proactive whilst being a team player Ability to work to driven targets and SLA and time management skills. Knowledge of I.T componentry. Accuracy and attention to detail. IND/LET More ❯