Chester & Oldbury, United Kingdom Hybrid / WFH Options
Midlands and Lancashire Commissioning Support Unit
Job summary Midlands and Lancashire CSU provides a highly regarded IT Service Desk. Within our teams in Cheshire, Midlands and Lancashire, our experienced Service Desk staff answer thousands of requests for help every day. Our Service Desk is used by NHS organisations (ICB's, Acute and Community Trusts), GP practices, and many non-NHS clients in Local … Authorities and pharmacies. We are looking for highly motivated and capable individuals to join our team as Service Desk Analysts. The team provides 1st line support as our first point of contact for users via telephone, email and self-service portal, therefore strong communication skills are essential. This hybrid role requires a mix of mandatory onsite working and …/CSU candidates will take preference and will be considered first. Main duties of the job We are looking for team players with a confident telephone manner, excellent customer service skills, and the ability to deliver a high quality customer-focused professional service. The post holder will be required to meet objectives within a timely manner and within serviceMore ❯
within your application which is essential for this role. The role sits within the wider End User Computing Team, which currently includes, Microsoft 365, EndPoint Management, Mobilisation, Capital Rollouts, Service Desk and Desktop Support. The team supports a wide array of technologies and is filled with hard working, highly skilled staff. Through this team, the post holders get exposure … Digital space. The initial focus of this role is on the management of software and hardware asset management and using the toolsets available. Hybrid working is available where the service needs allow. Main duties of the job To support ongoing developments with ICT infrastructure, the CTM End User Computing Team is looking to appoint an End User Computing Manager. … now to view in Trac. This post is fixed term until 31/03/2026 to meet the needs of the service. The post holder will support the delivery of End User Computing services within the team. This will involve all elements of EUC servicedelivery including: Windows PCs Windows Laptops Chromebooks IGEL Thin Client devices More ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations Support day-to-day operation of servers … basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent servicedelivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT support roles Good working knowledge of Windows desktop OS … suite and standard business applications Competence installing, configuring and troubleshooting PCs, laptops, printers and mobile devices Basic networking knowledge and ability to diagnose connectivity issues Good communication and customer service skills, able to explain technical issues to non-technical users If you know someone suitable for this role, share the word and through our referral scheme receive up to More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Adecco
management of ICT Projects including assets & resources within Project scope. To ensure that Projects are well managed and controlled to make most efficient use of allocated resources, and maximise delivery of business benefits within Projects, Programmes and/or wider Portfolio. Key Accountabilties: Working with the Technical Programme Manager and other senior executives & business representatives, the job holder is … responsible for the development and maintenance of the allocated Project (covering one or more Forces) to ensure the technical development/delivery, resourcing and vendor management planning is up to date and accurate. Line managed by the Technical Programme Management team leader, but is directly accountable to project executives for project deliverables. Also works closely with ICT Programme Managers. … Work across ICT; Architecture, ServiceDelivery, Security, Dev/Ops to ensure that the project/projects fit with the approved architectures, are secure and can be operated managed and supported in a cost effective manner. Responsible for ensuring that the project, including in-house developments, within the overall ICT Portfolio (including the ICT elements of business programmes More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Lorien
and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and servicedelivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯
Edinburgh, Stockbridge, City of Edinburgh, United Kingdom Hybrid / WFH Options
Lorien
and maintain backup/recovery processes to ensure data integrity and availability Support and maintain critical infrastructure, including servers, virtualization platforms, and storage offerings Lead and contribute towards the delivery/implementation of related IT projects such as migrations/improvements/etc., ensuring timely delivery and adherence to standards Provide First/Second line support, troubleshooting and … servers/storage/virtualization) and ideally both Network Attached Storage offerings and Cloud-Native alternatives Ability to manage multiple technical projects simultaneously Awareness of change control processes and servicedelivery best practices Why this one? This business is known for evolving with the times - investing heavily in its impressive and rewarding-to-work-on product line over More ❯
Croydon, London, United Kingdom Hybrid / WFH Options
Adecco
partners to drive organisational success. Enjoy hybrid working arrangements with flexibility to meet your needs. Commitment to Diversity: Our client is dedicated to achieving equality of opportunity in both servicedelivery and employment. Candidates from diverse backgrounds are encouraged to apply, and all employees are expected to promote this commitment. Additional Considerations: Some evening work may be required More ❯