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Job Title: Technical Support Administrator 12 Months Temporary Role Salary £23,925 It is likely candidates will have a proven IT background , working at a 1st line IT Support/Development level or having previously ran helpdesk or have operated in a helpdesk role Overall Purpose of Job … have as much information regarding the requests for support. This is done via in depth triage to gain clarity on faults to aid the technical journey. • Carry out initial diagnostics and 1st line technical support, building knowledge where workload allows to strengthen that first point of call service. … to changes in business needs, policy & urgent tasks on a daily basis, working to strict deadlines at all times set by the organisation. • Unforeseen technical problems that require immediate attention such as system failures requiring work to be carried outside office hours and on own initiative when the situation more »