2 of 2 Remote/Hybrid Temporary Windows Jobs

improvement initiatives Required Skills & Experience 18 months -2+ years' experience in technical helpdesk/support Strong customer service and communication skills Experience with Windows operating systems and basic networking Analytical and problem-solving abilities Ability to work effectively in a high-paced team environment Desirable Experience with ...

efficient digital working experiences across the organisation. Key Responsibilities: Act as a consultant and subject matter expert for Microsoft 365 workplace technologies including Windows 11, Teams, Exchange, SharePoint, OneDrive, and EM+S. Define clear expectations, SLAs, and performance metrics for MSPs to ensure high-quality operational outcomes. Partner with MSPs … operations or service delivery through MSPs, with a focus on performance and outcomes. Strong understanding of Digital Workplace technologies including Microsoft 365 and Windows 11. Proven experience using SLAs, KPIs, and service metrics to manage vendor performance. Strong project management skills (Waterfall and Agile). Excellent communication and stakeholder ...