Helpdesk Technician
- Hiring Organisation
- FOX MORRIS GROUP LTD
- Location
- Yate, Bristol, Avon, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £16.62 - £17.40 per hour
visits Logging, updating and progressing tickets accurately using service desk software Prioritising workload to manage peak demand and meet service expectations Supporting users with Windows OS and Microsoft 365 issues Helping set up and maintain relevant technical equipment What we’re looking for Experience working on a busy service … desk/helpdesk Strong ability to prioritise and manage a queue during high-volume periods Confident using remote support tools Solid knowledge of Windows OS and M365 products Great communication skills and a calm, helpful approach with users Team player who contributes to smooth service delivery Comfortable setting ...