3 of 3 Part-Time Service Manager Jobs in Avon

Service Assurance Manager leads the Service Assurance team and is accountable for the effective governance of IT service management across HL's dual technology estate, spanning heritage systems, cloud services, and integrated third party platforms. The role ensures consistent execution of service management processes … Audit to provide confidence that services are operated safely, compliantly, and within agreed risk appetite. What you'll be doing Lead and manage the Service Assurance team, setting clear priorities, standards, and performance expectations Manage IT service management processes (Incident & Problem, Change & Release, Knowledge, and SACM) across ...

Service Delivery Manager is accountable for ensuring IT services are delivered reliably, predictably and in line with business needs across HL's technology estate. Acting as a key bridge between IT Service Operations and the business, the role ensures services are operationally ready for change … critical events, perform to agreed service levels, and are resilient, scalable and trusted by stakeholders. What you'll be doing Own end-to-end service delivery for assigned services, ensuring clear accountability, alignment to business priorities, and effective operation across heritage and cloud environments Lead Service Introduction ...

Leads the IT Service Operations function, accountable for the reliable, secure and efficient day to day running of IT services across HL's technology estate. The role ensures clear ownership of service performance, consistent operational practices across heritage and cloud native platforms, and effective coordination with engineering teams … deliver stable, resilient and scalable services. What you will be doing Lead and manage IT Service Operations, setting clear priorities, standards and performance expectations across all teams Own end-to-end service stability, availability and operational performance, ensuring services meet agreed SLAs and business expectations Provide senior leadership ...