2 of 2 Part-Time Service Management Jobs in Banffshire

work in tandem. Key Duties & Responsibilities for our IT Engineer: Provide technical support; answering support queries either onsite or via phone or email Maintain a high degree of customer service for all support queries and adhere to all service management principles Assist with customer implementations either remotely or on-site Take ownership of user problems and be … enquiries from clients and help them resolve any hardware or software problems Support users in the use of computer equipment by providing necessary training and advice Escalate more complex service issues to the relevant member of the team Essential Skills and Experience Required for the IT Engineer Position: Basic understanding of PC hardware set-up and configuration Knowledge of More ❯

in tandem. Key Duties & Responsibilities for our IT Support Engineer: Provide technical support; answering support queries either onsite or via phone or email Maintain a high degree of customer service for all support queries and adhere to all service management principles Assist with customer implementations either remotely or on-site Take ownership of user problems and be … enquiries from clients and help them resolve any hardware or software problems Support users in the use of computer equipment by providing necessary training and advice Escalate more complex service issues to the relevant member of the team Essential Skills and Experience Required for our IT Support Engineer Position: Basic understanding of PC hardware set-up and configuration Knowledge More ❯