ERP Helpdesk & Training Officer
Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
Business World? Are you passionate about empowering teams through effective systems and training? Join us in a customer-focused role where you'll support and enhance the delivery of ERP and financial systems across WMCA and its partners. You'll play a key part in ensuring smooth operation, security, and continuous improvement of our Business World ERP system, while helping … with all levels of the organisation. To ensure that all Business World issues or requests are resolved or escalated within a defined timescale. Ensure that an effective and proactive ERP system help desk service is provided to support, trouble shoot, upskill and drive improvements for our customers, including developing and monitoring Help Desk KPIs and statistics to inform and drive More ❯
Employment Type: Contract, Part Time
Salary: £35,000
Posted: