1 of 1 Part-Time Incident Management Jobs in Bristol

Major Incidents, acting as escalation point and ensuring effective cross-team coordination and communication Ensure effective L1/L2 operational support capability, delivering consistent incident triage, resolution and service restoration Drive clear accountability and ownership of services, reducing hand-offs and improving speed and quality of response Oversee service … performance, capacity and resilience, ensuring risks are identified early and managed appropriately Ensure consistent execution of IT Service Management processes (Incident, Problem, Change, Knowledge, SACM) About you Extensive experience leading IT Service Operations or production support functions in complex, business-critical environments Demonstrable track record of managing large ...