IT Service Operations Senior Manager
- Hiring Organisation
- Hargreaves Lansdown
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent, Part Time, Work From Home
native platforms) Strong working knowledge of ITIL/IT Service Management practices and their practical application Demonstrated experience leading Major Incident Management, including senior stakeholder engagement Proven ability to improve service performance using data, KPIs and operational insight Experience working closely with engineering, platform and DevOps teams … modern delivery environments Strong stakeholder management skills, with the ability to influence senior leaders, Risk & Audit and third-party suppliers Demonstrable track record of driving operational transformation, including automation and tooling adoption Clear, confident communicator able to engage both technical and executive stakeholders Interview process 3 stage interview process ...