compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to the IT knowledgebase Technical skills and knowledge required: You will have an in-depth knowledge of Windows operating systems (client and server versions, e.g., Windows10/11, Windows Server 2016) and familiarity with macOS A strong understanding of network More ❯
users stay productive while making technology seamless. What You'll Do Provide expert-level support for desktops, laptops, mobile devices, Macs, dumb terminals and printers Configure and manage Windows10/11 devices, software deployments, Support Microsoft 365 applications, including Outlook, Teams, and OneDrive Manage and maintain tools like EPC, Intune, Active Directory, and Azure AD … What We're Looking For 1 + years of experience in a similar EUC/Desktop Support/IT Infrastructure role Strong hands-on knowledge of Microsoft 365, Windows OS, and end-user device management Experience with EPC, Intune (Endpoint Manager), and Active Directory Solid troubleshooting skills with a customer-first mindset Familiarity with PowerShell scripting for automation More ❯