one of their largest clients based in the USA. Acting as the 'captain of the ship,' you will oversee all aspects of the transition, onboarding, and digital transformation processes. This role requires a blend of strategic vision and hands-on expertise to ensure the seamless end-to-end delivery and More ❯
As a Senior Engineer within the team, you will handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: • Incident Management • Problem Management • Change Management • Engaging with contracted vendors for support-related assistance. • Windows Server Support • Active More ❯
grow further. As such, they are looking to hire a Customer Success Manager to join their team to drive customer excellence through the successful onboarding, implementation and delivery of their purpose built platform. This is a very interesting role that blends together the skills and capability of a number of … department procedures. Ensuring projects progress with no internal delay. Act as the main point of contact with the client for the duration of the onboarding/implementation period. Identify and develop new business opportunities with clients. Provide technical assistance to all their products Where necessary, the resolution of support calls … Project management experience, knowledge of project methodologies and processes such as: Prince2, PMP. Track record of working in a customer focused position Experience of onboarding, configuring and implementing IT/Software solutions to customers Good understanding and use of Data. (Use of Power BI is desirable) Excellent MS Excel capability More ❯
