Senior Infrastructure Engineer
Croydon, Cambridgeshire, UK
Investigo
vendor best practice, following defined processes and procedures and to meet agreed availability and performance KPIs. Ensuring all colleague infrastructure support tickets are resolved/fulfilled in line with SLA and colleague satisfaction targets, following agreed ITSM processes. Ensuring that all infrastructure components are managed to the appropriate level of risk with respect to security patches, software/firmware revision … place and aligned to business requirements. Providing periodic reporting and management information on infrastructure delivery initiatives, operational KPIs and budget management. (including KPIs such as uptime, incident response times, SLA adherence, and project delivery metrics) What well expect from you Extensive experience as a Senior infrastructure Engineer in a colleague centric, multi-site businesses Previous experience working in mixed on More ❯
Employment Type: Part-time
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