1 of 1 Part-Time Customer Experience Jobs in Central London

Project Delivery Manager Opportunity: The role's objectives are to deliver a high-quality training programme which supports the strategy and targets of the UK School, ensuring an exceptional customer experience and supporting the Supply Chain Sustainability School as the go to for sustainability training in the built environment. Key Responsibilities: • Deliver and oversee a large-scale training … annual School Summit, 20+ virtual conferences, 120+ webinars, and 200+ workshops. • Manage trainer directories, training catalogues, and logistics to meet engagement and learner targets. • Work with collaboration groups, marketing, customer success, and content teams to align programmes with business priorities and KPIs. • Monitor feedback, report on outcomes, and drive continuous improvement and innovation in training delivery. • Support international expansion … required. • Coach and develop team members, ensuring resources align with strategic goals. • Contribute to process improvements, reporting, and use of project management tools (e.g., Monday.com) to enhance efficiency and customer service. About You: • A strong people manager with a mix of strong project management skills and experience of developing compelling conference agendas. A good understanding of marketing with More ❯