1 of 1 Part-Time Incident Management Jobs in Central London

to guarantee smooth and uninterrupted operation of the systems, ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management , system health monitoring and a strong understanding of ITIL principles, incident management , and change control . About you Application & System Health Reporting: Monitor application and system health … and performance targets are met through proactive vendor relationship management. Act as the main point of contact for key vendors to coordinate patches, releases, and issue resolution. Team & Vendor Management: Lead internal support staff and manage vendor and third-party teams. Set performance expectations, monitor vendor service levels, and manage contract compliance. Collaborate with procurement to evaluate vendor performance More ❯