9 of 9 Part-Time Service Management Jobs in the Channel Islands

Agresso) Applications Manager Location: Hybrid/Remote Sector: Public About the Role Our client is looking for an experienced Unit4 ERP (Agresso) Applications Manager to take responsibility for the management, development and delivery of core business applications. The role combines people leadership with service performance, ensuring that applications are well supported, incidents are resolved quickly, and longer-term … improvements are delivered. This is a hands-on leadership role that requires balancing day-to-day service management with strategic planning. You will oversee a small team, manage supplier relationships, and work closely with senior stakeholders to ensure applications continue to meet the needs of the organisation. Key Responsibilities Manage the end-to-end delivery of application services … ensuring efficiency, quality and compliance with SLAs and KPIs. Lead major projects and reviews within the applications portfolio to enhance service delivery. Monitor and resolve incidents and service requests, escalating complex cases as required. Ensure applications and services comply with legal, regulatory and organisational policies. Directly or matrix manage a small team, supporting their performance and professional development. More ❯

Proven Security Cleared Business Continuity SME required to help our government organisation replace their current IT Tooling for Business Continuity Service Management, and support the organisation to drive continual improvements to their Business Continuity processes. This role requires expertise in Business Continuity and IT Service Continuity, preferably using ServiceNow Governance Risk and Compliance Modules. Essential Skills and … Experience: Proven experience in Business Continuity & IT Service Continuity planning Experience in implementing BCM software - preferably within a ServiceNow environment Strong understanding of resilience and recovery technologies. Experience in writing technical and business requirements. Excellent communication and stakeholder management skills. Ability to work under pressure and manage multiple priorities. Strong analytical and reporting skills. Knowledge of relevant regulations … with ServiceNow and/or Riskonnect business continuity platforms. Familiarity with public sector or government environments and regulated services. Experience in facilitating continuity exercises and audits. Understanding of IT service management and SLAs. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place next week, so please apply immediately or call Bangura More ❯

to ensure strategic alignment and seamless integration across modules (S/4HANA Sales, SD, EDI, MM). Provide expert-level L2/L3 production support, overseeing incident, problem, and service management activities. Conduct detailed business analysis and contribute to the design, build, and deployment of SAP solutions. Deliver data-driven insights and recommendations to optimise processes and enable … expertise across S/4HANA Sales, SD, EDI, and MM modules. Strong understanding of supply chain processes and ERPs role in driving operational efficiency. Excellent analytical, communication, and stakeholder management skills. Extensive service delivery and incident/problem management experience (L2/L3). Native or fluent French speaker both written and verbal communication required. Contract Details More ❯

manage multiple small IT projects concurrently. Experience working in regulated industries such as finance, healthcare, or pharmaceuticals. Ability to work proactively and independently in a remote environment. Excellent stakeholder management and communication skills. Proficiency in project management tools (e.g., MS Project, JIRA, Confluence, Power BI). Desirable Qualifications: PRINCE2, PMP, or Agile certification. Familiarity with ITIL or service management principles. Life Science GxP knowledge Clarity PPM and AgilePPM (DSDM) knowledge would be a plus More ❯

+ benefits The UKs leading trade and logistics company is seeking a skilled Security Operational technology Delivery Analyst to join them in managing the day-to-day service, incidents and projects for CCTV, Electronic Access Control Systems and OT systems across all UK sites. Key Responsibilities: Lead OT security operations, ensuring 24/7 uptime and rapid issue resolution. … maintain compliance. Deliver user training, gather feedback, and drive continuous improvement. Key Requirements: Proven experience managing enterprise-level CCTV, EACS, and OT systems across multi-site estates. Strong project management (Agile/Waterfall), vendor oversight, and contract management skills. Expertise in OT networking, commissioning, configuration, risk assessment, and maintenance. Proficient with Microsoft Office, Jira, and service management tools. Experience with disaster recovery, audits, and compliance documentation. Knowledge of cybersecurity best practices and OT vulnerability management . Salary : 50,000 plus benefits Location : Remote (with occasional travel to site More ❯

the public and private sectors. As part of their exponential growth over the past 12 months, our client is seeking to expand their leadership team by hiring an experienced Service Operations Director. This new role will be critical in shaping the future of the companys technological direction. It will involve working closely with both internal teams and external teams … execute a forward-thinking technology strategy. We are looking for a dynamic leader who can think strategically while also staying deeply involved in the technical execution. The Director of Service Operations will have a hands-on approach to overseeing the integration of the latest technologies, ensuring that the team remains at the forefront of emerging trends and best practices … and development of the technology vision & strategy across the organisation, and with clients. Leading teams in the UK and internationally, taking overall responsibility across Software Development, Cyber Security, Infrastructure, Service Management, DevOps and Data & AI. Taking overall responsibility of partnering with major cloud providers and other areas. Be an advocate for the appropriate use of tools, programming, and More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

commercial, legal, supply chain, security) to ensure efficient product development and launch. Track product development progress, identify and mitigate risks, and manage dependencies across the product line. Product delivery, management, and ongoing development: Analyse performance data and user feedback to identify areas for improvement and iterate on product offerings. Provide ongoing service management and operational support for … a Platform Engineer in a highly regulated environment, you will be responsible for designing, building, and maintaining a secure and scalable On-Prem network infrastructure. This includes: Building and management of systems and components in physical and virtualised computing environments Monitoring of performance of systems and services in relation to their contribution to business performance, their security and their … Carries out virtual and physical infrastructure/network/storage builds and rebuilds Assists in the preparation of detailed technical delivery plans Maintain detailed network design documentation and knowledge management for operational transparency Contribute to the design and integration of new network solutions to meet evolving business needs Collaborate with cross-functional teams to implement network improvements and expansions More ❯

looking for: 5+ years experience leading ERP implementations (Epicor ERP essential). Strong background in project governance & PMO best practice. Experience managing cross-functional teams & external partners. Excellent stakeholder management and communication skills. Strong planning, scheduling, and risk management capabilities. PMP, PRINCE2, or AgilePM certification (highly desirable). Bonus points for: Experience in an Epicor partner organisation. Knowledge … of modules like Finance, Manufacturing, Supply Chain, Service Management. Familiarity with Salesforce Certinia PSA and T&M delivery models. Whats on offer: Competitive salary & benefits. High-impact leadership role on complex ERP projects. Ongoing professional development. Hybrid/remote flexibility. More ❯