1 of 1 Part-Time Technical Leader Jobs in the City of London

first SaaS company thats redefining how customer support is built, scaled, and experienced in the era of intelligent automation. Were looking for a Head of Customer Support an inspiring leader whos passionate about delivering exceptional customer experiences through innovation, data, and the power of AI. About the Role As Head of Customer Support, youll lead and scale a global … design and execute a forward-thinking support strategy focused on measurable outcomes, agentic AI adoption, and seamless customer journeys. This role is ideal for a strategic yet hands-on leader who thrives in fast-paced, high-growth environments and has a deep appreciation for both technology and people. What Youll Bring 15+ years in Engineering, Technical Support … in high-ambiguity or high-pressure situations. Exceptional communication and influencing skills you know how to rally cross-functional teams around customer-first, AI-powered initiatives. Experience supporting technical audiences (DevOps, APIs, AI/ML, or infrastructure) is a major plus. Above all, a customer-obsessed mindset and a passion for leveraging AI to transform how support is More ❯