2 of 2 Part-Time Microsoft 365 Jobs in the East Midlands

ensuring adherence to SLAs and best practices. Incident Resolution - Demonstrated ability to follow processes for incident resolution and escalate when necessary to higher-level support. Operating Systems - Emphasis on Microsoft Windows Server (all Versions) and respective client connectivity Hypervisors - Virtualisation principles and management including Hyper-V & VMware Microsoft 365 Suite - Administration of Entra (Identity)/Security … and Services, ADconnect Public Cloud - Azure Administration & Management Endpoint Security - Antivirus/Firewalls Desirable Knowledge Experience with SIEM platforms and integration of network devices into SOC environments is desirable. Microsoft Azure - Familiarity with Azure services beyond the basics, such as Azure AD (Entra),or Azure workload configuration such as Azure hosted Servers. Windows Server & PowerShell - Exposure to Windows Server … environments and use of PowerShell and Bicep for administrative or automation tasks. VOIP/SIP Experience Understanding of voice systems such as Microsoft Teams Voice and SIP-based platforms. Our SIP trunks are currently delivered via Gamma, GTT, and Epsilon. Endpoint Management Microsoft Intune for device compliance, policy deployment, and remote support. Security Awareness Understanding of fundamental security More ❯

and wider technology environment. You will be working with the team at 2nd line level, supporting a range predominently microsoft aligns technologies including Dynamics 365, Azure, O365, intune etc. Although experience with these technologies would be great, they aren't essential. The ideal person will have broad IT Support experience at 2nd line level (ideally including IT … an issue/incident to ensure they are appropriately informed. Experience working with external supplier or 3rd party specialists to resolve escalations and ensure SLAs are met. Dynamics 365 or other ERP experience would be ideal, but not essential. Experience supporting IT users across multiple locations would be highly advantageous. A passion for learning new skills and technologies. More ❯