ICT Solutions Analyst
Coalville, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
emh group
ensure technology aligns with the business goals and supports the evolving needs of tenants and staff. The ICT Solutions Analyst will assess current IT systems and infrastructure used in social housing, including housing management systems, tenant portals, and mobile solutions. Working with key stakeholders, you will gather and document technology requirements and work with the team to … ensure smooth integration of housing management systems, mobile workforce solutions and other digital tools. You will support the collection, analysis, and reporting of data from housing management systems, focusing on key metrics such as tenant satisfaction, rent arrears, and repairs. You will ensure that all technology solutions comply with data protection regulations, including GDPR, and meet cybersecurity standards. … candidate will have proven experience as a ICT Solutions Analyst , Technology Analyst, Systems Analyst, or similar role in IT with ITIL Foundation Agile, preferably within the public sector or social housing. You will have experience working with cloud-based technologies, mobile solutions for field workers, and CRM systems, with a strong understanding of IT systems, infrastructure, and software relevant More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £45,000
Posted: