1 of 1 Part-Time Break/Fix Jobs in England

manage and record IT help desk requests received either by telephone or email. On working days, initial triage and response to support calls, escalating where necessary to IT Manager / Out Sourced Managed Service Resolve helpdesk requests … e.g. creation of new users, Office 365 SharePoint management, e-mail account creation, backup maintenance, service and system checks, and general IT troubleshooting. Hands-on, on-site initial break-fix analysis of IT issues Basic installation, configuration and support of IT equipment (PC, phones, laptops, printers etc). Being prepared to assist with out More ❯