7 of 7 Part-Time Customer Experience Jobs in England

Description We are looking for an MI Analyst to join the In Life Customer Services MI Team on a 12-month FTC/Secondment. This role reports into one of the MI Manager within the Customer Services Division and is responsible for delivering management information and insight to support our departmental and company objectives. The successful individual will … example (but not limited to) Power BI, OAS, My SQL, Snowflake etc. Working closely with many different stakeholders to identify opportunities and deliver analysis to drive operational improvements to customer experience and business processes. Working within the defined quality process to follow best practice, share knowledge, engage in workshop/peer review type activities and critically reviewing the … analysis to support key business decisions, including visualising data to draw out insights to identify patterns, trends and outliers in a variety of data sets. You will have proven experience in using customer & operational data to drive recommendations that deliver commercial and operational gains, including manipulating large datasets, using different programming tools and analytical software. As an analyst More ❯

Acting as a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms, ideally data warehouses … of Agile frameworks and Product delivery. Analytical mindset and ability to prioritise based on value derived from data insights. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value … against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments where you can inspire teams to achieve their best work. Minimum criteria Demonstrable experience as a Product Owner or in a similar role. Experience as a Data Product Owner or Product Owner for data/analytics platforms. More ❯

from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the … Roads Investment Strategy for Strategic Network Studies (which may develop into major scheme interventions), Route Optimisation Packages, and Improving Network Performance & Safety Regional Small Scheme Packages. About you. Extensive experience of creating strategies and developing business and operational plans Strong commercial and financial acumen Excellent stakeholder management and communication skills Knowledge of relevant legislative and regulatory frameworks About us. More ❯

from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the … Roads Investment Strategy for Strategic Network Studies (which may develop into major scheme interventions), Route Optimisation Packages, and Improving Network Performance & Safety Regional Small Scheme Packages. About you. Extensive experience of creating strategies and developing business and operational plans Strong commercial and financial acumen Excellent stakeholder management and communication skills Knowledge of relevant legislative and regulatory frameworks About us. More ❯

from multiple sources to develop strategic oversight and articulate the impact on future network, asset and service development requirements Guide your team in obtaining intelligence for this analysis through customer insights, stakeholder aspirations, current and future third-party development pressures and network performance data in conjunction with identifying and understanding our asset needs, safety commitments and risks. Ensure plans … targets. Lead, directly and indirectly, the ongoing engagement with internal and external stakeholders in needs identification and forward planning processes, ensuring proposed activities and investments contribute to improving the customer experience, safety performance and overall network performance in the region. Act as ambassador to ensure the Regions network requirements are considered and reflected in the development of the … Roads Investment Strategy for Strategic Network Studies (which may develop into major scheme interventions), Route Optimisation Packages, and Improving Network Performance & Safety Regional Small Scheme Packages. About you. Extensive experience of creating strategies and developing business and operational plans Strong commercial and financial acumen Excellent stakeholder management and communication skills Knowledge of relevant legislative and regulatory frameworks About us. More ❯

teams. Your role's primary focus will be providing remote support to our clients. This position requires a high level of professionalism while performing daily support tasks as required. Experience working directly with end users on a daily basis along with a passion to deliver superior customer experience and technology is required. Responsibilities (including but not limited … neat, organised, energetic, and show initiative. Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable. Experience with advanced hardware troubleshooting and the installation of core Networking equipment. Technical Skills: Create/Manage Active Directory accounts, groups & permissions. Duo Security and other two factor authentication applications. … video cards, USB & peripheral devices, and drivers, etc.). Understanding of Networking fundamentals. VMware vSphere administration. Install, configure & manage print queues. Troubleshoot DNS, DHCP and TCP/IP issues. Experience administering Windows 10/11 and Server 2012 and above. Experience administering Windows Server 2012 and above. Nice to Have: Ability to learn new technologies and systems quickly. More ❯

offered on a hybrid basis, with three days per week on site. The Company Route 101 is a dynamic and fast-growing technology solutions provider, specialising in delivering innovative customer engagement platforms to organisations across various sectors. Headquartered in Hambrook Bristol, Route 101 has built a strong reputation for combining cutting-edge technology with a consultative approach to help … clients transform their customer experience. The team works out of a beautifully converted country house with on-site parking, offering a unique and inspiring workplace. With a sparky, collaborative, and hands-on culture, Route 101 is ideal for someone who enjoys working in a fast-paced environment and wants to make a real impact as part of a close … hours. Role Responsibilities As an Accounts Assistant, you will: Maintain and process the purchase ledger, including supplier invoice entry, approvals, and payment runs Manage the sales ledger, including raising customer invoices and allocating receipts Working on call files from suppliers Reconciliation of supplier statements Perform bank reconciliations and support daily cashflow monitoring Making weekly Bacs payments Help with general More ❯