1 to 25 of 48 Part-Time Customer Service Jobs in England

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range More ❯

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range More ❯

Service Delivery Lead Based in Broxbourne, Hertfordshire Permanent, full-time, 37 hours per week Salary: £44,838 - £49,820 per annum We have a fantastic opportunity for a talented individual with experience in service delivery or operations management to join our established organisation. In this role, youll ensure our services run smoothly and meet business needs by overseeing … service delivery performance, managing KPIs, and planning service strategies. Youll handle day-to-day budget admin, including raising purchase orders while identifying and implementing process improvements to drive efficiency. Youll also work closely with customers, gathering feedback and resolving concerns, and collaborate with stakeholdersinternal teams, contractors, and suppliers to ensure services are delivered effectively and in line with … organisational goals. Were looking for a Service Delivery Lead with... - Proven experience in service delivery or operations management. - Demonstrable experience in budget management. - Practical experience in supplier and contract management. - A strong background in IT asset management and software licence administration. - Familiarity with service level agreement (SLA) management. - Excellent analytical and problem-solving skills. - Proficiency in Microsoft More ❯

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

Service Desk Analyst Service Desk Analyst Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service Centre in Camberley. We have numerous prestigious managed service contracts that we are currently delivering on and an increasing order book, and we are in … our team to support our growth. Plenty of training and development is on offer! SHIFT PATTERN: 4 days on/4 days off shift pattern role, where the successful Service Desk Analyst will complete an 11h rotating shift - 7am-7pm, rotating to 7pm-7am for every shift. This will be office based, from our modern Camberley service centre … The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7. Service Desk Analyst - What you’ll do: Act as the 1st point of contact for new incidents, requests, and queries raised by Telent and external customers over a wide range More ❯

Description We use innovation to shape data so it works for everyone and we're planning to re-platform and improve the existing (commercial, operational and customer) data assets and develop new ones, as well as transform how we work with the business to use our data better. As our Digital Data Analyst, you will play a key role … digital channels to better serve our customers. We're looking for a digital data enthusiast, working collaboratively with a variety of stakeholders to ensure alignment with business objectives and customer outcomes. Your support will help the team in managing and evolving our digital strategy, ensuring a best practice approach. Qualifications This is a great opportunity for an experienced digital … the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

to become an integral part of our Agile development team. In this role, you'll play a key part in driving the implementation and evolution of CRM capabilities and customer communication strategies. You will work cross-functionally to enable smarter, more personalised customer interactions through CRM systems, push notifications, in-app messaging, and other communication tools. Acting as … a liaison between stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications You have a strong background in product ownership or management within an Agile environment. You have proven experience delivering CRM implementation projects (e.g., Salesforce, HubSpot, Braze, Iterable, Dynamics … etc.). Hands-on experience in managing or integrating communication channels such as push notifications, email, in-app messaging, and SMS. Familiarity with customer engagement analytics and performance metrics. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

are now seeking an experienced Billings and IT Administrator on a Part Time basis who has a minimum of 3 years office administration experience, together with strong communication and customer service skills. You will ideally have worked with various different systems at once, including a CRM. This role would suit someone who can demonstrate superb attention to detail … the Billings and IT Administrator: Be systems orientated with experience of using CRMs as well as MS Office Be able to demonstrate good problem-solving skills Excellent administration and customer service skills Strong attention to detail Logical thinker Confident telephone manner Excellent attention to detail Team player Strong organisational skills Able to work well under pressure Methodical Team … Administrator: Placing new orders with suppliers for Telecoms and IT services and taking over any existing services for customers Collaborate with internal teams, customers and suppliers to ensure timely service delivery Process accurate customer billing, including recurring and one-off charges Accurate input of order details and updates to projects/tickets Maintain and update billing systems and More ❯

to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯

to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯

to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯

to meet agreed targets within Telent 27s Highways business. Focussing on Business Development and opportunity qualification activities that will result in achieving agreed growth targets through contract renewal & new customer acquisition. Leading virtual teams to achieve a well-defined financial and/or strategic objective. Ownership of an Account Plan and inputting to the Highways business 27 strategy, with … up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s customer care and satisfaction scores. The role requires demonstrable experience and a proven track-record of managing key customer relationships (e.g. National Highways, Transport Scotland, Transport Infrastructure Ireland, Traffic … Wales), achieving sales to ensure that you maintain and exceed sales growth targets, supporting sales and business development strategies. Through your contribution to delivering consistently high levels of customer service and by securing new profitable business, Telent 27s position in the UK Highways Sector will be assured. Typical deliverables for the role: Ownership & development of profitable opportunities for More ❯

the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and More ❯

colleagues, ensuring they get the most from our tech. Regular travel between schools when required. What we're looking for Experience in a similar IT support role - particularly in customer service, troubleshooting, and problem-solving. A personable and proactive approach - you'll need confidence and great communication skills to work across different teams. Google certifications (e.g. Google Certified More ❯

As part of the 24/7 European IT Service Desk team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our European environment. Customer service will be your passion with hunger for learning and personal development. This role will be part of the newly created … IT Infrastructure and Operations team, within the Pilgrims Shared Services Centre. As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. You will be responsible for customer support and incident response. You will follow approved processes including incident management and … request fulfilment to ensure a high level of customer service. PART TIME HOURS TO COVER THIS PATTERN: Monday to Wednesday: 08:00am - 12:00pm Friday: 23:59pm - 08:00am Key Responsibilities • A technologist at heart with a passion for excellent customer service • Ensure all incidents and requests (telephone, email, self-service and walk-ups) are handled More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the … successful candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1st line fixing. This is a telephone/telephony based role that … Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you’ll do: You will be responsible for full end to end resolution of incoming IT related issues, providing technical and non-technical assistance to diagnose More ❯

customers and systems during changes or Releases. Create and provide accurate reporting on KPI's to all relevant stakeholders and perform reporting trend analysis. Review and update the Continuous Service Improvement Plan Perform Post Implementation Reviews to implement corrective actions to prevent failed and unauthorised Changes. Assist with creating, developing, testing, and maintaining the process, procedures, tools, and templates. … of the process. Deputise for the Change & Release Lead. Qualifications We are looking for someone with Change and/or Release Management experience and ideally a background in a Service Desk or Customer Service role, who has a positive and flexible "can-do" outlook and a willingness to learn and grow. You should be analytical, quick to … learn and able to communicate effectively at all levels. Minimum criteria IT Change Management experience. ITIL experience Clear communication and is articulate. Customer Service orientated. Has performed the role of Change Analyst or Release Analyst and has worked in a customer service type role. Must be able to effectively prioritise work and have a sense of More ❯