3 of 3 Part-Time Incident Management Jobs in England

the Pilgrims Shared Services Centre. As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. You will be responsible for customer support and incident response. You will follow approved processes including incident management and request fulfilment to ensure a high level of customer service. PART TIME HOURS TO COVER THIS PATTERN: Monday to Wednesday: 08:00am - 12:00pm Friday: 23:59pm - 08:00am Key Responsibilities • A technologist at heart with a passion for excellent customer service • Ensure all incidents and … are handled and progressed within Service Level Agreements • Actively manage the Service Desk Queue • Ensure incidents are categorised, updated and assigned correctly • Ensure Major incident Management process is invoked promptly for high priority incidents • Manage VIP incidents/requests • Identify and implement Service improvements for the Service Desk More ❯

seeking a highly organised, efficient, and dynamic individual to join the Westcountry Rivers Trust as Head of Resources, playing a key role within our Management Team. You will lead our HR, IT, Health & Safety, and Site Management/Assets functions, supporting the successful delivery of our new five … year charity plan. As a member of the Management Team, you will provide strategic leadership and oversight, while ensuring operational delivery aligns with the charitys goals. You will also forecast future organisational needs, helping to shape our capacity and resilience for the years ahead. The Head of Resources will … cohesion and alignment of core operational resources across the Trust, acting as the central point of contact for HR, IT, Health & Safety, and Site Management/Assets Human Resources (HR) - Oversee all aspects of HR strategy, policy, and operations, ensuring compliance with employment law and ACAS best practice - Lead More ❯

into clear, practical advice for both technical and non-technical audiences. Champion a security-first mindset through training, engagement and awareness campaigns. Own our incident response and recovery planning, ensuring were always ready to respond and recover. Oversee audits, risk assessments and compliance work aligned with ISO 27001, Cyber … to make the complex simpletranslating technical detail into meaningful action and advice. Experience with frameworks such as ISO 27001, Cyber Essentials, NIST, and robust incident management. Relevant certifications such as CISSP, CISM, or equivalent. A collaborative mindset and a proactive approach to riskbalancing security with the needs of a More ❯