Incident Management Jobs in England

Incident Management
UK > England

The following table provides summary statistics for permanent job vacancies advertised in England with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 8 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 212 226 265
Rank change year-on-year +14 +39 +15
Permanent jobs citing Incident Management 1,179 1,460 2,062
As % of all permanent jobs advertised in England 1.37% 1.61% 1.55%
As % of the Processes & Methodologies category 1.61% 1.69% 1.62%
Number of salaries quoted 903 942 1,494
10th Percentile £28,500 £27,550 £24,663
25th Percentile £32,500 £36,250 £32,500
Median annual salary (50th Percentile) £50,000 £52,500 £47,500
Median % change year-on-year -4.76% +10.53% -9.52%
75th Percentile £68,750 £72,100 £64,919
90th Percentile £87,500 £87,500 £80,000
UK median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -9.52%

All Process and Methodology Skills
England

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 73,372 86,501 127,461
As % of all permanent jobs advertised in England 85.52% 95.63% 95.72%
Number of salaries quoted 53,935 51,101 73,310
10th Percentile £29,000 £34,324 £33,500
25th Percentile £40,000 £46,000 £44,186
Median annual salary (50th Percentile) £55,000 £62,500 £60,000
Median % change year-on-year -12.00% +4.17% +9.09%
75th Percentile £73,500 £82,500 £80,000
90th Percentile £93,750 £101,250 £97,500
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Incident Management
Job Vacancy Trend in England

Job postings citing Incident Management as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident Management in England

Incident Management
Salary Trend in England

3-month moving average salary quoted in jobs citing Incident Management in England.

Salary trend for Incident Management in England

Incident Management
Salary Histogram in England

Salary distribution for jobs citing Incident Management in England over the 6 months to 8 May 2024.

Salary histogram for Incident Management in England

Incident Management
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the England region over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +63 349 £70,000 +7.69% 95
North of England -21 269 £43,500 -6.45% 59
South East +4 230 £43,750 -2.78% 55
South West +46 159 £49,000 +36.11% 28
North West -8 125 £44,274 -6.79% 26
Midlands -9 110 £47,000 +25.33% 45
Yorkshire -30 92 £44,637 -0.81% 24
West Midlands +10 88 £45,750 +7.65% 35
East of England -36 55 £32,000 -41.82% 38
North East +22 52 £32,500 -17.72% 11
East Midlands -27 21 £55,357 +70.33% 10
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 72 (6.11%) Microsoft Exchange
2 36 (3.05%) WebLogic
3 28 (2.37%) SharePoint
4 14 (1.19%) Oracle Service Bus
4 14 (1.19%) SAS
5 9 (0.76%) IIS
6 4 (0.34%) CMS
6 4 (0.34%) Confluence
7 3 (0.25%) IBM Notes
8 2 (0.17%) Apache
8 2 (0.17%) Liferay
8 2 (0.17%) Magnolia
8 2 (0.17%) nginx
8 2 (0.17%) Sitecore CMS
8 2 (0.17%) Skype for Business
8 2 (0.17%) WordPress
9 1 (0.085%) Oracle Spatial
Applications
1 104 (8.82%) Microsoft Office
2 53 (4.50%) Microsoft Excel
3 24 (2.04%) MS Visio
4 19 (1.61%) Microsoft PowerPoint
5 4 (0.34%) Microsoft Project
6 3 (0.25%) Spreadsheet
7 2 (0.17%) Adobe Creative Suite
Business Applications
1 24 (2.04%) Remedy ITSM
2 9 (0.76%) Dynamics CRM
3 6 (0.51%) Elite 3E
4 5 (0.42%) Fidessa
4 5 (0.42%) Oracle ERP
4 5 (0.42%) Workday HCM
5 4 (0.34%) NEC Housing
5 4 (0.34%) SAP S/4HANA
6 3 (0.25%) SAP MM
7 2 (0.17%) SAP HCM
8 1 (0.085%) Carpe Diem
8 1 (0.085%) Endur
8 1 (0.085%) SAP PP
8 1 (0.085%) SAP SCM
8 1 (0.085%) SAP SD
8 1 (0.085%) SAP WM
Cloud Services
1 283 (24.00%) Azure
2 224 (19.00%) Microsoft 365
3 103 (8.74%) AWS
4 48 (4.07%) Entra ID
5 31 (2.63%) SaaS
6 27 (2.29%) PaaS
7 25 (2.12%) Azure DevOps
8 24 (2.04%) IaaS
9 22 (1.87%) Serverless
10 19 (1.61%) Azure Functions
10 19 (1.61%) Power Platform
11 15 (1.27%) Cloud Computing
11 15 (1.27%) GCP
12 14 (1.19%) Azure Data Factory
12 14 (1.19%) Mimecast
13 13 (1.10%) Azure Logic Apps
13 13 (1.10%) Azure Service Bus
14 12 (1.02%) Azure Monitor
14 12 (1.02%) Azure Storage
15 10 (0.85%) PowerApps
Communications & Networking
1 134 (11.37%) Firewall
2 72 (6.11%) DNS
3 68 (5.77%) Network Security
4 66 (5.60%) LAN
5 55 (4.66%) WAN
6 47 (3.99%) DHCP
7 45 (3.82%) VPN
8 43 (3.65%) SAN
9 34 (2.88%) TCP/IP
10 31 (2.63%) Wireless
11 25 (2.12%) Wi-Fi
12 22 (1.87%) Internet
13 16 (1.36%) SD-WAN
13 16 (1.36%) VoIP
14 15 (1.27%) Remote Desktop
15 13 (1.10%) Intrusion Detection
16 12 (1.02%) Cisco ASA
16 12 (1.02%) MPLS
17 10 (0.85%) VLAN
18 9 (0.76%) Unified Communications
Database & Business Intelligence
1 61 (5.17%) SQL Server
2 22 (1.87%) Elasticsearch
2 22 (1.87%) Oracle Database
3 19 (1.61%) MySQL
4 14 (1.19%) Oracle Database 10g
4 14 (1.19%) Oracle Database 11g
4 14 (1.19%) RDBMS
4 14 (1.19%) Relational Database
4 14 (1.19%) VLDB
5 12 (1.02%) Amazon RDS
6 11 (0.93%) SQL Server Integration Services
7 10 (0.85%) Azure SQL Database
7 10 (0.85%) Power BI
8 3 (0.25%) Redis
8 3 (0.25%) SAP HANA
9 2 (0.17%) DB2
9 2 (0.17%) DTS
9 2 (0.17%) NoSQL
9 2 (0.17%) PostgreSQL
9 2 (0.17%) SQL Server Reporting Services
Development Applications
1 42 (3.56%) JIRA
2 8 (0.68%) Jenkins
3 5 (0.42%) Git
3 5 (0.42%) HP UFT
3 5 (0.42%) JMeter
3 5 (0.42%) LoadRunner
3 5 (0.42%) MSTest
3 5 (0.42%) Selenium
3 5 (0.42%) Team Foundation Server
4 4 (0.34%) GitLab
5 3 (0.25%) Sonatype Nexus
6 2 (0.17%) Bower
6 2 (0.17%) Burp Suite
6 2 (0.17%) git-flow
6 2 (0.17%) gulp
6 2 (0.17%) Metasploit
6 2 (0.17%) Moq
6 2 (0.17%) sqlmap
6 2 (0.17%) Visual Studio
7 1 (0.085%) TeamCity
General
1 452 (38.34%) Social Skills
2 232 (19.68%) Finance
3 211 (17.90%) Analytical Skills
4 59 (5.00%) Law
5 56 (4.75%) Legal
5 56 (4.75%) Organisational Skills
6 50 (4.24%) Banking
7 43 (3.65%) Military
8 39 (3.31%) Telecoms
9 37 (3.14%) Retail
10 33 (2.80%) Inclusion and Diversity
11 28 (2.37%) Police
12 26 (2.21%) Public Sector
13 20 (1.70%) Documentation Skills
14 18 (1.53%) Presentation Skills
15 13 (1.10%) Advertising
15 13 (1.10%) Influencing Skills
16 12 (1.02%) Aerospace
16 12 (1.02%) French Language
16 12 (1.02%) Manufacturing
Job Titles
1 316 (26.80%) Analyst
2 136 (11.54%) Senior
3 107 (9.08%) Lead
3 107 (9.08%) Support Analyst
4 99 (8.40%) Service Manager
5 90 (7.63%) IT Support
6 81 (6.87%) Support Engineer
7 79 (6.70%) Service Analyst
8 76 (6.45%) Security Analyst
9 69 (5.85%) IT Analyst
10 68 (5.77%) Applications Support
11 67 (5.68%) Consultant
12 66 (5.60%) Senior Analyst
12 66 (5.60%) Service Desk Analyst
13 65 (5.51%) Incident Manager
14 60 (5.09%) Team Leader
15 55 (4.66%) Infrastructure Engineer
16 54 (4.58%) IT Engineer
17 53 (4.50%) Security Consultant
18 51 (4.33%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 36 (3.05%) .NET
2 24 (2.04%) Elastic Stack
3 23 (1.95%) CSS
3 23 (1.95%) Spring
4 22 (1.87%) J2EE
4 22 (1.87%) Java EE
5 21 (1.78%) .NET Framework
5 21 (1.78%) Web Services
6 20 (1.70%) FIX Protocol
6 20 (1.70%) HTML
7 16 (1.36%) AngularJS
8 14 (1.19%) Twitter Bootstrap
9 7 (0.59%) ARM Templates
9 7 (0.59%) JSON
10 5 (0.42%) Oracle Fusion
11 3 (0.25%) ASP.NET
11 3 (0.25%) ASP.NET MVC
11 3 (0.25%) EDI
11 3 (0.25%) Node.js
11 3 (0.25%) WPF
Miscellaneous
1 137 (11.62%) Management Information System
2 51 (4.33%) Data Centre
3 40 (3.39%) Security Operations Centre
4 31 (2.63%) Self-Motivation
5 30 (2.54%) Driving Licence
6 29 (2.46%) Cyber Kill Chain
6 29 (2.46%) Enterprise Storage
7 25 (2.12%) Cyber Threat
8 23 (1.95%) Security Posture
9 21 (1.78%) Onboarding
10 19 (1.61%) CMDB
11 18 (1.53%) Cyber Defence
12 16 (1.36%) Legacy Systems
13 14 (1.19%) Cyberattack
14 10 (0.85%) Analytical Mindset
14 10 (0.85%) Hybrid Cloud
14 10 (0.85%) iPhone
15 9 (0.76%) Housing Association
16 8 (0.68%) Hedge funds
16 8 (0.68%) Linux Command Line
Operating Systems
1 330 (27.99%) Windows
2 121 (10.26%) Windows Server
3 111 (9.41%) Linux
4 78 (6.62%) Windows 10
5 72 (6.11%) Unix
6 24 (2.04%) Windows Server 2016
7 22 (1.87%) Windows Server 2019
8 14 (1.19%) Solaris
9 13 (1.10%) Apple iOS
10 12 (1.02%) Android
11 9 (0.76%) Windows 7
11 9 (0.76%) Windows Server 2003
12 7 (0.59%) Mac OS X
13 6 (0.51%) CentOS
13 6 (0.51%) Ubuntu
14 5 (0.42%) Kali Linux
15 4 (0.34%) Windows Server 2012
16 3 (0.25%) Amazon Linux
16 3 (0.25%) Mac OS
16 3 (0.25%) Windows Server 2008
Processes & Methodologies
1 463 (39.27%) ITIL
2 302 (25.61%) Problem-Solving
3 268 (22.73%) Service Management
4 235 (19.93%) Change Management
5 218 (18.49%) Cybersecurity
6 190 (16.12%) Problem Management
7 176 (14.93%) Customer Service
8 172 (14.59%) Service Delivery
9 156 (13.23%) Information Security
10 150 (12.72%) ITSM
11 147 (12.47%) Incident Response
12 140 (11.87%) Continuous Improvement
13 115 (9.75%) Root Cause Analysis
13 115 (9.75%) Security Operations
14 101 (8.57%) Major Incident Management
15 100 (8.48%) Mentoring
16 98 (8.31%) SIEM
17 95 (8.06%) Process Improvement
18 91 (7.72%) Infrastructure Engineering
19 90 (7.63%) Risk Management
Programming Languages
1 100 (8.48%) SQL
2 93 (7.89%) PowerShell
3 58 (4.92%) Python
4 42 (3.56%) Java
5 34 (2.88%) C#
6 26 (2.21%) Bash
7 24 (2.04%) JavaScript
7 24 (2.04%) Shell Script
8 22 (1.87%) PL/SQL
9 13 (1.10%) VBA
10 12 (1.02%) MATLAB
10 12 (1.02%) VB.NET
11 11 (0.93%) T-SQL
12 5 (0.42%) Perl
12 5 (0.42%) Ruby
13 4 (0.34%) VB
14 3 (0.25%) TypeScript
15 2 (0.17%) Go
15 2 (0.17%) Kotlin
15 2 (0.17%) Kusto Query Language
Qualifications
1 185 (15.69%) Security Cleared
2 170 (14.42%) Degree
3 120 (10.18%) SC Cleared
4 100 (8.48%) CISSP
5 72 (6.11%) DV Cleared
5 72 (6.11%) ITIL Certification
6 61 (5.17%) CISM
7 59 (5.00%) Microsoft Certification
8 58 (4.92%) Azure Certification
9 47 (3.99%) Cisco Certification
10 36 (3.05%) CISA
11 33 (2.80%) CCNP
12 30 (2.54%) Computer Science Degree
13 23 (1.95%) CCNA
14 20 (1.70%) CRISC
15 19 (1.61%) ISO 27001 Lead Auditor
16 16 (1.36%) AWS Certification
16 16 (1.36%) ITIL Foundation Certificate
16 16 (1.36%) MCSE
17 15 (1.27%) A+ Certification
Quality Assurance & Compliance
1 202 (17.13%) SLA
2 101 (8.57%) ISO/IEC 27001
3 69 (5.85%) NIST
4 37 (3.14%) Cyber Essentials
5 26 (2.21%) GDPR
6 20 (1.70%) JSP 440
6 20 (1.70%) PCI DSS
7 15 (1.27%) GRC
8 12 (1.02%) PMO
8 12 (1.02%) QA
9 10 (0.85%) Accessibility
10 9 (0.76%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
11 8 (0.68%) Cyber Essentials PLUS
11 8 (0.68%) HIPAA
12 7 (0.59%) ISO 22301
13 6 (0.51%) ISO 9001
13 6 (0.51%) NIST 800
14 4 (0.34%) California Consumer Privacy Act
14 4 (0.34%) HMG Security Policy Framework
15 3 (0.25%) COBIT
System Software
1 262 (22.22%) Active Directory
2 70 (5.94%) Hyper-V
2 70 (5.94%) VMware Infrastructure
3 41 (3.48%) vSphere
4 14 (1.19%) Docker
4 14 (1.19%) Oracle RAC
5 13 (1.10%) VMware ESXi
6 12 (1.02%) Firmware
6 12 (1.02%) Virtual Machines
7 8 (0.68%) Virtual Desktop
8 5 (0.42%) VMware NSX
9 2 (0.17%) Terminal Services
9 2 (0.17%) VMware Workstation
10 1 (0.085%) NFS
10 1 (0.085%) Virtual Servers
Systems Management
1 61 (5.17%) SCCM
2 48 (4.07%) Microsoft Intune
3 30 (2.54%) Terraform
4 27 (2.29%) Single Sign-On
5 26 (2.21%) vCenter Server
6 22 (1.87%) OpenSSO
7 17 (1.44%) Ansible
7 17 (1.44%) Kubernetes
8 16 (1.36%) Data Guard
9 14 (1.19%) Oracle RMAN
10 12 (1.02%) QRadar
11 11 (0.93%) SCOM
12 8 (0.68%) WSUS
13 7 (0.59%) NetBackup
14 6 (0.51%) Cisco Prime
14 6 (0.51%) NetCrunch
14 6 (0.51%) VxRail
15 5 (0.42%) Opsview
15 5 (0.42%) Suricata
16 3 (0.25%) FortiGate
Vendors
1 385 (32.65%) Microsoft
2 125 (10.60%) VMware
3 116 (9.84%) Cisco
4 106 (8.99%) ServiceNow
5 66 (5.60%) Oracle
6 56 (4.75%) Remedy
7 43 (3.65%) Citrix
8 37 (3.14%) Dell
9 35 (2.97%) SolarWinds
10 28 (2.37%) Splunk
11 24 (2.04%) HP
11 24 (2.04%) Tanium
11 24 (2.04%) Tripwire
12 21 (1.78%) Meraki
12 21 (1.78%) Palo Alto
13 15 (1.27%) IBM
14 14 (1.19%) BMC
14 14 (1.19%) Google
14 14 (1.19%) Sun
15 13 (1.10%) ION Trading