2 of 2 Part-Time Knowledge Management Jobs in England

Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledge management system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledge management resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯

Corporate Resources and Business Improvement The Resources and Business Improvement directorate is led by Dianne Tramner It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance & Assurance, Executive Support Team and leadership of all our shared services across the GLA Group. About the team The Information Governance & Assurance (IG&A) team supports the … its data, ensuring its integrity and security is paramount, supports the Authority in its compliance with legislation, to include Freedom of Information (FOI) requests, Environmental Information Regulations (EIR), records management, information security and data protection law. The team also provides assurance to the business that the information it holds is securely processed. There is the need to improve Knowledge and Information management strategy within the GLA to effectively and efficiently improve where and how we store information that is readily accessible and central to policy teams and projects. This will ensure that project delivery and management decisions run smoothly, with information stored in a structured manner and aligned to retention period. About the role The team More ❯