join their growing IT support team in Teddington. If youve got solid MSP experience, thrive in fast-paced environments, and want to work hands-on with the latest Microsoft cloud technologies - this could be your next big move. In this role, youll be the go to expert for a diverse client base across multiple sectors. Youll handle complex … 2nd line technical support across multiple devices, platforms, and services. Troubleshoot and resolve issues involving networking, hardware, software, and infrastructure. Manage and resolve support tickets within SLAs. Administer Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive). Support Google Workspace environments. Manage Azure AD: user admin, conditional access, group policies. Deploy and maintain devices with Microsoft Intune (Windows, macOS, iOS, Android). Monitor and respond to security alerts via Microsoft Defender and other tools. Maintain asset records, device compliance, and endpoint health. Provide both remote and in-person support. Contribute to process improvements and infrastructure upgrades. Key Requirements: Proven MSP environment experience (non-negotiable). Strong knowledge of: MicrosoftMore ❯
Lead and deliver infrastructure upgrade and modernisation projects Maintain and develop secure, high-performance systems across Azure and on-prem environments Manage Windows Server, Active Directory, Office 365, Exchange Online and SharePoint Online Oversee virtualisation platforms (VMware, Hyper-V) Take ownership of networking (Cisco) and firewalls (Cisco, Palo Alto) Drive improvements in automation, monitoring, and security posture Collaborate More ❯
Weedon Bec, Northamptonshire, UK Hybrid / WFH Options
HybrIT Services
adherence to SLAs and best practices. Incident Resolution - Demonstrated ability to follow processes for incident resolution and escalate when necessary to higher-level support. Operating Systems - Emphasis on Microsoft Windows Server (all Versions) and respective client connectivity Hypervisors - Virtualisation principles and management including Hyper-V & VMware Microsoft 365 Suite - Administration of Entra (Identity)/Security/… SharePoint/Exchange Online) Active Directory - Management, Group Policy, Sites and Services, ADconnect Public Cloud - Azure Administration & Management Endpoint Security - Antivirus/Firewalls Desirable Knowledge Experience with SIEM platforms and integration of network devices into SOC environments is desirable. Microsoft Azure - Familiarity with Azure services beyond the basics, such as Azure AD (Entra),or Azure workload … Server & PowerShell - Exposure to Windows Server environments and use of PowerShell and Bicep for administrative or automation tasks. VOIP/SIP Experience Understanding of voice systems such as Microsoft Teams Voice and SIP-based platforms. Our SIP trunks are currently delivered via Gamma, GTT, and Epsilon. Endpoint Management Microsoft Intune for device compliance, policy deployment, and More ❯
procedural documentation for use by supporting colleagues. Technical Skills: Direct experience in a few of the following areas are required. Windows Server 2008R2 2022 Active Directory/GPO Exchange/Office365 VMware ESXi 6.0-7.0 including vCentre Citrix XenApp 7.15LTSR and above and NetScalers Microsoft Azure Networking Cisco and HPE Aruba SANs Ideally NetApp WiFi Meraki More ❯
