Service Reliability Manager (London)
- Hiring Organisation
- Sky UK
- Location
- London, UK
- Employment Type
- Part-time
rota planning/shift cover \n Lead business change/service introduction processes for the Service Reliability team \n Lead service improvement initiatives e.g. network management platform onboarding \n Fulfil Duty Operations Manager role as on-call management escalation for operational incidents \n Management reporting … change and incident \n Undertake network audits/compliance activities \n Develop and maintain effective communication channels between shift teams, stakeholders, and leadership to ensure seamless operational awareness and responsiveness. \n Maintain Service Reliability knowledgebase and playbooks and provide training to shift teams \n \n \n \n What ...