CX Designer
- Hiring Organisation
- Motability Operations
- Location
- London, United Kingdom
- Employment Type
- Permanent, Part Time
across discovery, definition and early delivery phases Provide strategic oversight and assurance across squads to ensure consistency and alignment to CX principles Translate research, insight and strategy into clear service models, journeys and blueprints Define experience principles, service outcomes and success measures to guide delivery teams Facilitate workshops … providing clarity, alignment and constructive challenge You drive continuous improvement of CX design practice, tools and methods across the organisation You work closely with UX Designers, UX Researchers, Product Managers, Insights, Technology and Operational teams to bring service visions to life and support delivery over time Design iteratively ...