Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years) Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip) Knowledge of VMware Suite and vSAN Familiarity with Kurmi, Telsica, and PeterConnects ecosystems Understanding More ❯
all user support inquiries globally including primary office location Supported Applications: Support and troubleshooting include supporting: MS office 2016 - O365 suites, Commvault, (Cisco Products: Jabber, WebEx, AnyConnect VPN, Call Manager CUCM ), JAMF (Mac deployment), Active Directory, Shared drive/Folder permissions understanding & troubleshooting, Bitlocker MBAM, Labtech ConnectWise, SCCM, Video & Audio More ❯
Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability to work in a fast More ❯
domain solutions. Working knowledge of CI/CD principles and implementation in secure environments. Working knowledge of real-time communication protocols such as SIP, XMPP, and RTP. Experience with MDM (Mobile Device Management) platforms. Managing Cloud infrastructure with IaC tools such as Terraform, in a secure manner. Why work at More ❯
networking knowledge with a good understanding of Multicast Ubuntu or Debian-based Linux system administration - main technologies used are: System services Postgres SQL XMPP inter-process communication XML configurations SIP and Asterisk Bash Python Education Degree-level qualification in Electronic Engineering, Computer Science, or similar Vocational and work-based learning More ❯
