7 of 7 Part-Time ITIL Jobs in Hampshire

consistent. \n Track Network availability, utilisation, and performance with optimisation and continuous improvement centric always. \n Drive Network delivery governance, including risk management, full ITIL suite processes, reporting and compliance auditing. \n Support skills management, financials, and procurement and support with vendor liaison and associated support renewals. \n Provide regular ...

automation tools and infrastructure-as-code practices \n Understanding of database migration tools, methodologies and best practices \n Knowledge of IT service management frameworks (ITIL, ITSM) and operational readiness processes \n Proficiency with service management tools (ServiceNow) \n Familiarity with MOD security requirements, classification handling and defence contractor compliance frameworks … prime defence contractors) \n Previous DV clearance or SC clearance held \n Armed Forces background or military service experience \n Certification in PRINCE2, ITIL, TOGAF, or AWS/Azure cloud architecture \n Experience with DXC service delivery models, platforms or customer engagements \n Knowledge of ITAR compliance, export control regulations ...

following certifications \n \n \n ServiceNow Certified Administrator \n \n Service Now Certified Implementation Specialist \n \n Service Now Application Developer \n \n ITIL Foundation \n\n Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage ...

delivering remediation \n \n Familiarity with vulnerability management and SAP patching \n \n Strong analytical and problem-solving skills \n \n Understanding of ITIL incident, problem, and change processes \n \n Ability to communicate technical issues clearly \n \n Able to work independently and as part of a team ...

Solution Architect, on time and within budget \n Certified ServiceNow System Administrator \n Certified Implementation Specialist in at least one ServiceNow product suite \n ITIL Foundation certification (v3 or v4) \n Strong hands‐on experience with ServiceNow scripting and configuration, including JavaScript, CSS, AngularJS, Flows, Business Rules, Client Scripts ...

mitigation plans, and deployment readiness recommendations. \n\n Continuous Improvement \n \n Identify opportunities to improve service transition and operational readiness processes. \n Support ITIL best practices and organizational service management initiatives. \n Analyse post-implementation reviews and lessons learned to improve future readiness activities. \n\n Required Skills & Experience … Essential \n \n 5 + years’ experience in IT Service Management (ITSM) and Service Transition processes. \n Strong understanding of ITIL principles and frameworks. \n Experience managing operational readiness or service transition activities. \n Excellent stakeholder management and communication skills. \n Experience working with infrastructure, cloud, application, and support teams. ...

Description \n Lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single … Desk tooling and services \n Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function \n\n ITIL Best Practice \n \n Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service ...