2 of 2 Part-Time Incident Management Jobs in Hampshire

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

to guarantee smooth and uninterrupted operation of the systems, ensure timely upgrades, manage change processes, and continuously improve operational efficiencies. The ideal candidate will have expertise in environment lifecycle management , system health monitoring and a strong understanding of ITIL principles, incident management , and change control . About you Application & System Health Reporting: Monitor application and system health … and performance targets are met through proactive vendor relationship management. Act as the main point of contact for key vendors to coordinate patches, releases, and issue resolution. Team & Vendor Management: Lead internal support staff and manage vendor and third-party teams. Set performance expectations, monitor vendor service levels, and manage contract compliance. Collaborate with procurement to evaluate vendor performance More ❯