2 of 2 Part-Time Root Cause Analysis Jobs in Hampshire

Engineering Process Lead (Farnborough)

Hiring Organisation
DXC Technology
Location
Farnborough, Hampshire, UK
Employment Type
Part-time
customer, and internal quality standards \n Lead deployment, communication, and training of engineering processes across teams \n Drive continuous improvement initiatives using lessons learned, root cause analysis, and performance data \n Collaborate with discipline leads to streamline workflows, remove inefficiencies, and embed best practices \n Maintain process ...

Service Desk Ops Manager (Farnborough)

Hiring Organisation
DXC Technology
Location
Farnborough, Hampshire, UK
Employment Type
Part-time
Manage incident escalation processes to minimise business impact and ensure timely resolution \n Conduct regular service reviews with stakeholders, presenting performance data, trend analysis, and improvement plans \n Ensure accurate and timely production of daily, weekly, and monthly operational reports \n Manage service desk budgets, forecasting costs, and identifying … programmes to capture qualitative and quantitative feedback \n\n Continual Service Improvement (CSI) \n \n Identify, propose, and implement service improvements through data-driven analysis and trend identification \n Maintain a CSI register, tracking improvement initiatives from identification through to realisation of benefits \n Leverage automation, AI, and self ...