Borehamwood, Hertfordshire, UK Hybrid / WFH Options
Brown & Brown UK
and queries. You will primarily be responsible for resolving complex technical issues, however also implementing configuration and software updates, and contributing to the continuous improvement of our systems. The day to day: Provide expert-level support for escalated technical/software issues from 1st and 2nd line support teams … Create and maintain comprehensive documentation for systems, procedures, and troubleshooting processes. Share knowledge with team members and contribute to training initiatives. Identify opportunities for processimprovement and automation to enhance operational efficiency. Stay updated on industry trends and emerging technologies to recommend and implement best practices. Provide regular … reporting to IT Manager Ensuring that relevant process documentation and procedures are kept up to date and in line with internal IT standards. To promote the company’s core values of curiosity and innovation, honesty and transparency, flexibility and adaptability, and passion and leadership About you: Experience as a More ❯
and external ERP support provider to troubleshoot and resolve technical problems related to the ERP system Monitor system performance and proactively identify areas for improvement User Training: Develop and deliver training programs for ERP system users to enhance their understanding of system functionalities Create user guides and documentation to … with ERP Support companies for software updates, developments (customisations), and system upgrades System Optimisation: Work closely with cross-functional teams to identify opportunities for process improvements and system optimisation Implement best practices for system usage and data management to enhance overall efficiency Quality Assurance: Conduct regular audits of data More ❯
/reporting of non-conformance data to senior stakeholders. Proactively identify, communicate, and mitigate quality risks related to in-house developed equipment. Contribute to process improvements, participate in local audits, and generate recommendations to enhance compliance and efficiency. Deliver micro-training sessions to raise quality awareness and improve process … Strong analytical capabilities with experience in tools such as Excel, SAP QM, and document control systems. A proactive mindset with a focus on continuous improvement and the ability to drive quality enhancements independently. More ❯
and Onboarding: Assist with training and onboarding of new project team members. Ensure new team members are familiar with PMO processes and tools. Continuous Improvement: Identify opportunities for process improvements and recommend solutions to enhance project support activities. Stay current with industry trends and advancements in project management More ❯