Customer Services Quality Assurance Analyst
Isle Of Man, North West, United Kingdom
Canada Life Group (UK) Ltd (The)
Industry: Financial Services Fixed Term Contract: 6 Months Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated … to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job summary overview The QA team in customer services is responsible for … Risk and Compliance to deliver consistent and meaningful reporting to support process enhancements, root cause analysis and best practice. The role provides the opportunity to learn about our different financial products and processes across Canada Life, primarily focusing on using QA data to support team leads in developing their teams and identifying where gaps exist, assisting the QA Team lead More ❯
Employment Type: Part Time
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