1 of 1 Part-Time Influencing Skills Jobs in the Isle of Man

Process Improvement : Identify and collaborate on implementing changes to enhance customer service processes Coaching and Training : Deliver training sessions to staff, focusing on improving skills, ensuring compliance, and addressing the needs of vulnerable customers Action Tracking : Monitor and escalate the closure of remedial actions identified through quality assurance assessments … Experienced in customer services processes and approvals Proven analytical and problem-solving skills as well as the ability to produce meaningful reports Diligent and conscientious in the accuracy of their work with excellent attention to detail Excellent written and verbal communication skills Ability to operate in a fast ...