ICG Chair
- Hiring Organisation
- South East Water
- Location
- Snodland, Kent, United Kingdom
- Employment Type
- Part Time
days per year approx. Remuneration: Expense rate to be agreed. Location: Remote with occasional meetings at locations within the SEW service area. The Independent Customer Challenge Group (ICG) is an autonomous body dedicated to ensuring that South East Water's business plans are built around the genuine needs … Plan. Main Responsibilities: Strategic Leadership & Governance: Lead the ICG through a shifting regulatory landscape, maintaining a flexible and adaptive approach to meet new consumer engagement mandates. Performance Scrutiny: Rigorously evaluate South East Water's delivery against its regulatory settlement, monitoring progress on customer outcomes and agreed success measures. ...