IT Support Analyst - Part Time
Manchester, Lancashire, England, United Kingdom
TECHVAULT TALENT LTD
upgrades. Process Improvement Identify recurring problems and propose solutions to reduce future incidents. Create and maintain internal knowledge base articles to support team development and self-service tools. Key Performance Metrics: Fast, effective ticket resolution and escalation within ITIL frameworks. High user satisfaction across multiple service channels (walk-up, desk-side, phone, chat, self-service). Consistent service More ❯
Employment Type: Part-Time
Salary: £30,000 - £35,000 per annum
Posted: