3 of 3 Part-Time Customer Service Jobs in London

Service Centre Operator - FTC 12 months Job Description At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/… 7. Reporting to the Maintenance Team Leader, the successful Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a firstclass service … and will work 12 hrs shifts, 4 on 4 off days and nights. What youll do: Maintain high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution. Providing first level support and ownership for all incidents and requests Initial incident triage of all requests Ensuring timely call resolution to achieve SLAs Meeting Service Desk More ❯

Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It\'s important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. What youll do: Maintain … high levels of incident ownership throughout the incident lifecycle to a satisfactory customer resolution. Providing first level support and ownership for all incidents and requests Initial incident triage of all requests Ensuring timely call resolution to achieve SLAs Meeting Service Desk (KPI) Key Performance Indicators Pro-active contact with suppliers including escalations when necessary Have direct liaison with … our customer on the phone, email and via bespoke systems for the role Who you are: If you care about good customer service and have worked in a 24/7 Service Centre, Service Desk or Customer Service environment then this might be the next step in your career as training will be More ❯

Job Title: Customer Success Administrator Location: Hybrid between Croydon office and Home Working Salary: Competitive depending on experience and hours Job Type: Permanent, Full/Part Time Hours: Minimum 25 up to 37.5 hours per week About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the … And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions … of Mortgage Brains technology suite. On a day-to-day basis you will be engaging with members of the sales team and supporting the setting up of customer accounts and system configurations as well as helping our customers direct their queries to the right team or via the right channels. This is an exciting new role for the business More ❯