Description To identify, define and integrate new CX capabilities (inc. tools/technology, people & process) into MO, in-line with the Customer & CX strategy, working from idea to BAU adoption. You will work with multi-function teams within MO and outside to ensure timely and effective capability delivery. You … to leverage technology, people and processes to get things done and do it better. The Team will be laser focussed on continuously delivering excellent customer satisfaction. Qualifications Minimum criteria: Proven experience of delivering marketing and CX, projects and initiatives. A passion for the customer and ability to drive … management and end-to-end test implementation and results reporting. Excellent hands-on digital conversion rate optimisation (CRO) skills with proven ability to review customer journeys, funnel analysis and content performance data, identify key trends and opportunities, putting forward hypotheses and delivering recommendations. Good knowledge across a range of more »
Employment Type: Temporary, Part Time, Work From Home
Project Support, Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin, Project Compliance, Asset Management, Business Support Administrator, Business Support Officer, Administration, customerservice, Accounts admin, Finance Administrator etc. REF more »
South West London, London, United Kingdom Hybrid / WFH Options
The Leasehold Advisory Service
new people plan. ensure LEASE in both its current and future form - is compliant across Government functional standards including financial management. The Leasehold Advisory Service is a small, expert organisation that provides free advice on residential leasehold and park homes law . We have recently had a new and … the organisation and citizens. Inspires and motivates teams to be fully engaged in their work and dedicated to their role. B. Delivering a quality service Able to demonstrate positive customerservice by understanding the complexity and diversity of customer needs and expectations. Delivers a high quality … efficient and cost effective service by considering a broad range of methods for delivery. Ensures full consideration of new technologies, accessibility and costings. Adheres to legal, regulatory and security requirements in service delivery. Proactively manages risks and identifies solutions. Establishes how the business area compares to industry best more »
Employment Type: Contract, Part Time, Work From Home
research experience in a large law firm or corporate library and be knowledgeable about business and legal research resources. You should possess a strong customerservice orientation, the ability to work independently as well as part of a firm-wide research team and must have excellent written and more »