Service Owners, IT Operations, Risk & Compliance, and senior stakeholders, youll ensure data is accurate, actionable, and aligned to regulatory frameworks. What youll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performancemonitoring Exposure to SQL, scripting, or automation tools (Python, Power Automate More ❯
strong relationships with partner sales and marketing teams to identify innovative marketing opportunities and drive alignment. Campaign Management : Lead the end-to-end campaign lifecyclefrom planning and execution to performancemonitoring and optimization. Data-Driven Insights : Leverage analytics to assess campaign effectiveness, uncover growth opportunities, and refine future strategies. Performance Reporting : Track and report on key metrics More ❯
and Access Management, especially through technical workshops and 1:1 coaching sessions. Daily management and maintenance of the Authentication, CyberArk and Access Management platform, ensuring service availability; health and performancemonitoring, and alerting and the maintenance of operational and technical documentation. Proactively initiate investigations for improvements for standard operating processes and procedures. Utilising the current owned or licensed More ❯
and Access Management, especially through technical workshops and 1:1 coaching sessions. Daily management and maintenance of the Authentication, CyberArk and Access Management platform, ensuring service availability; health and performancemonitoring, and alerting and the maintenance of operational and technical documentation. Proactively initiate investigations for improvements for standard operating processes and procedures. Utilising the current owned or licensed More ❯
as a Senior Java Developer Significant Trading projects experience/Front office experience Algo trading Worked with Connectivity, Market Data, Core Pricing and Hedging strategy. Multithreading/FIX/Performancemonitoring Significant low latency (Optimizing & tuning ) If you are interested and have experience, please apply now for a quick response. Thank you. More ❯
City of London, Greater London, UK Hybrid / WFH Options
Hawksworth
as a Senior Java Developer Significant Trading projects experience/Front office experience Algo trading Worked with Connectivity, Market Data, Core Pricing and Hedging strategy. Multithreading/FIX/Performancemonitoring Significant low latency (Optimizing & tuning ) If you are interested and have experience, please apply now for a quick response. Thank you. More ❯
City of London, Greater London, UK Hybrid / WFH Options
Dynamic Search Solutions
Cisco enterprise networking - LAN, Wireless, Security, Software Defined technologies Strong communication and stakeholder management skills able to bridge the gap between technical and non-technical teams. Experience in network performancemonitoring, incident resolution, and service improvement. A passion for mentoring, developing, and empowering engineers at all levels. Who This Role Suits This role is ideal for: A Network More ❯
