Member Response Team Manager
South West London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
PUBLIC & COMMERCIAL SERVICES UNION
systems in a service-focused environment, the Member Response Team Manager will value effective processes and clear communication, supporting operational managers in understanding and delivering new and ongoing initiatives. Project management is key, as the Member Response Team Manager will coordinate multiple workstreams and ensure timely, efficient implementation. Salary and Location Band 4, London Spine points 27-23 Starting … Manager role include: Managing a team across three hybrid sites, to deliver excellent service to our members Managing the administration of the democratic processes Developing and delivering an agile, project-based approach to implement digital technologies and systems that enhance member service Preparing reports and analysis on service quality metrics An ability to lead on the continued use of … assess service prices and providers, propose cost-saving changes, and leverage new technologies and methods to reduce expenses while adhering to budget and policy constraints Oversee end-to-end project management, including planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget. 2. People Management Manage work allocation and workflow, future planning and More ❯
Employment Type: Permanent, Part Time, Work From Home
Salary: £55,000
Posted: