technical and user-facing. A proactive, customer-first mindset with great interpersonal skills. Technical Knowledge Advanced troubleshooting skills (hardware/software, remote tools like TeamViewer, RDP). Familiarity with Microsoft Intune and endpoint management tools. Understanding of networking basics (TCP/IP, DNS, DHCP) and cybersecurity awareness (e.g., GDPR ). Active Directory user management and group policies experience. Service More ❯
information literacy with the ability to research, analyse and present complex information effectively to a range of audiences. A competent user of IT who has good working knowledge of Microsoft Office packages Why take up the challenge with One Manchester? This really is a great place to work. Weve bags of potential and have huge opportunities waiting to be More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
LIMA Networks
best practices and experience with service desk management tools preferred Up to date technical accreditations or demonstrable experience in supporting or troubleshooting Modern Workplace solutions, Azure, Citrix and the Microsoft stack Strong experience in identifying and delivering continuous service improvements A good communicator at a technical and nontechnical level It would be advantageous to hold technical accreditations in Azure …/Microsoft stack, alongside being ITIL certified. Benefits: Joining our team comes with a range of benefits designed to enhance your work experience and well-being: Time to relax with 25 days' holiday (pro rata for part-time employees), plus bank holidays. You will also have the option to buy or sell 5 days' leave each year An additional More ❯
Employment Type: Permanent, Part Time, Work From Home